Privacy,
without the fine print.
This policy explains what ZORFI processes, what stays on your device and the choices you have over your information.
1. Who we are
ZORFI is an AI-assisted fitness coaching application operated by ZORFI, a private company registered in South Africa. Questions about this policy can be sent to hellozorfi@gmail.com.
2. Information we process
Account information
If you create an account, we process your email address, authentication information, display name and account identifiers.
Training and profile information
You may provide goals, experience level, equipment, training frequency, movement limitations, workout history, personal records, plans, achievements, form scores and preferences.
Camera and media
Camera access is optional and used for live rep counting and technique coaching. Temporary camera samples are processed on your device and deleted after pose processing. Camera frames are not included in cloud backup. Optional profile photos, locally saved workout clips and the safety contact number remain device-only in the current application design.
Technical information
We may process app version, authentication session information, synchronization status, device platform and diagnostic information needed to keep the service secure and working.
3. How we use information
- Provide accounts, workouts, coaching and progress tracking.
- Generate personalized plans and training recommendations.
- Synchronize eligible workout and profile fields when you enable cloud backup.
- Protect accounts, prevent abuse and troubleshoot the service.
- Respond to support, safety and account-deletion requests.
- Process subscriptions through Apple or Google.
4. On-device processing and cloud sync
Temporary scan images are removed after processing and are excluded from ZORFI cloud backup.
If you sign in and use cloud sync, eligible profile settings, workout history, personal records, plans, achievements and app state may be stored with our cloud service provider. You can use core local workout features without creating a cloud account.
5. Service providers
We use service providers only where needed to operate ZORFI. These may include Supabase for authentication and cloud data storage, Apple and Google for app distribution and payments, and email infrastructure for service communication. Those providers process information under their own terms and privacy commitments.
ZORFI does not sell personal information or use camera frames for advertising.
6. Retention and security
Account and synchronized information is retained while your account is active and as reasonably necessary to provide the service, meet legal obligations, resolve disputes and prevent abuse. We use proportionate technical and organizational safeguards, but no system can be guaranteed completely secure.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, export, object to certain processing, or delete your information. You can disable camera access in device settings, use manual workouts, choose whether to create an account, and request account deletion.
To delete an account, use the in-app deletion option or visit our account deletion page.
8. Children
ZORFI is not directed to children under 13. Users who have not reached the age of legal majority where they live should use the service only with permission and supervision from a parent or guardian.
9. Health and safety
ZORFI provides general fitness guidance and is not a medical device or a substitute for professional medical advice, diagnosis or treatment. Stop exercising if you experience pain, dizziness or unusual symptoms and seek appropriate medical assistance.
10. International processing and changes
Information may be processed in countries other than your own, subject to applicable safeguards. We may update this policy as ZORFI changes. The effective date above will be revised when material updates are published.