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ZORFI SUPPORT

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back to training.

Choose the fastest support option below. Never share your password, payment details or one-time verification codes.

EMAIL SUPPORThellozorfi@gmail.comAccounts, purchases, privacy and technical supportCOMMUNITYJoin ZORFI on DiscordUpdates, general questions and community helpACCOUNT CONTROLDelete your accountIn-app steps and an external request optionPRIVACYUnderstand your dataCamera processing, cloud sync and your choices

Before contacting us

Include your device model, Android or iOS version, ZORFI app version and a short description of what happened. Screenshots are useful, but remove personal information first.

Camera coach troubleshooting

  1. Confirm camera permission is enabled in your phone settings.
  2. Place the phone securely with your full body visible.
  3. Use a well-lit space and avoid strong light directly behind you.
  4. Restart the camera from the workout screen if tracking is interrupted.
  5. Continue without the camera if you need a manual workout.

Subscription support

Purchases, renewals and refunds are managed through the store where you subscribed. Use “Restore Purchases” in ZORFI when moving to a new phone or reinstalling the app.

For billing disputes, contact Apple App Store Support or Google Play Support. ZORFI support can help confirm which account and product you are using but cannot view your complete card details.

Safety

If something feels painful or wrong, stop the set. ZORFI is not an emergency or medical service. Contact local emergency services for urgent assistance.